We offer exchanges on what is available FOR FREE. Please follow the link below to initiate an exchange.
After you have submitted your order, you will receive an email including your UPS tracking information. Please note that since all orders are shipped out 1-3 business days, it may take a few days after your order has been placed to receive your tracking number.
That is strange! First check you junk folder. If this doesn't work contact us at email@example.com and we will update you!
Most likely it was out of stock. We will reach out to you to let you know if this happens.